District 6 Working Without A Contract

The company provided documentation in reference to the Leverage Title. As we all know the company has a proposal of a 60% wage scale with 40% at-RISK. The Leveraged Representative must qualify in order to be eligible for any part of the 40% payout. To begin with, the Leverage Title must meet the number of Calls Handled and the Productivity percentages in order to qualify. IF they do not meet BOTH of those objectives they are disqualified from any form of payout. In addition to meeting all of these targets, the Leverage Title is required to meet at least 50% of the sales objective in each category to be paid out in each of those categories. This is UNBELIEVABLE!

Also, discussions took place regarding the renewal of the Service Representative Task Force Agreement(SRTFA). The company is very adamant about changing the current language, particularly the protections for Service Representatives that do not meet the Sales Objective. The company also wants to delete the Average Handling Time & Adherence section of the Agreement. The company has REFUSED to renew the SRTFA in its entirety. Losing the protections of this Agreement would mean that current Service Representatives that are less than satisfactory in Sales would NOW be subject to discipline.

Discussions also took place pertaining to the PREM TECH job responsibilities. Prem Techs’ wages would increase by $3.25 an hour WITH the REQUIREMENT that they perform ALL inside work, including Home Networking.

The company was to present the Union with a complete package of proposals as of Thursday, 09-24-09. AT&T notified CWA that there has been a delay & should have the package ready by noon today, 09-25-09