Tentative Agreement Call Center CSR1 Wages
Posted: February 25, 2008 | Author: macmanus | Filed under: Bargaining, News | Leave a comment »| Weekly Pay | |||||||
| Step | Current | Dallas | 2/2008 | 2/2009 | 2/2010 | 2/2011 | |
| 1 | $346.00 | $365.50 | $376.47 | $385.88 | $395.52 | $406.40 | |
| 2 | $357.00 | $377.50 | $388.83 | $398.55 | $408.51 | $419.74 | |
| 3 | $368.50 | $390.00 | $401.70 | $411.74 | $422.04 | $433.64 | |
| 4 | $380.50 | $403.00 | $415.09 | $425.47 | $436.10 | $448.10 | |
| 5 | $392.50 | $416.50 | $429.00 | $439.72 | $450.71 | $463.11 | |
| 6 | $405.00 | $430.00 | $442.90 | $453.97 | $465.32 | $478.12 | |
| 7 | $418.00 | $444.50 | $457.84 | $469.28 | $481.01 | $494.24 | |
| 8 | $431.50 | $459.00 | $472.77 | $484.59 | $496.70 | $510.36 | |
| 9 | $445.50 | $474.50 | $488.74 | $500.95 | $513.48 | $527.60 | |
| 10 | $460.00 | $490.00 | $504.70 | $517.32 | $530.25 | $544.83 | |
| 11 | $474.50 | $506.50 | $521.70 | $534.74 | $548.11 | $563.18 | |
| 12 | $490.00 | $523.00 | $538.69 | $552.16 | $565.96 | $581.53 | |
| 13 | $505.50 | $540.50 | $556.72 | $570.63 | $584.90 | $600.98 | |
| 14 | $522.00 | $558.50 | $575.26 | $589.64 | $604.38 | $621.00 | |
| 15 | $538.50 | $577.00 | $594.31 | $609.17 | $624.40 | $641.57 | |
| Hourly Pay | |||||||
| Step | Current | Dallas | 2/2008 | 2/2009 | 2/2010 | 2/2011 | |
| 1 | $8.65 | $9.14 | $9.41 | $9.65 | $9.89 | $10.16 | |
| 2 | $8.93 | $9.44 | $9.72 | $9.96 | $10.21 | $10.49 | |
| 3 | $9.21 | $9.75 | $10.04 | $10.29 | $10.55 | $10.84 | |
| 4 | $9.51 | $10.08 | $10.38 | $10.64 | $10.90 | $11.20 | |
| 5 | $9.81 | $10.41 | $10.72 | $10.99 | $11.27 | $11.58 | |
| 6 | $10.13 | $10.75 | $11.07 | $11.35 | $11.63 | $11.95 | |
| 7 | $10.45 | $11.11 | $11.45 | $11.73 | $12.03 | $12.36 | |
| 8 | $10.79 | $11.48 | $11.82 | $12.11 | $12.42 | $12.76 | |
| 9 | $11.14 | $11.86 | $12.22 | $12.52 | $12.84 | $13.19 | |
| 10 | $11.50 | $12.25 | $12.62 | $12.93 | $13.26 | $13.62 | |
| 11 | $11.86 | $12.66 | $13.04 | $13.37 | $13.70 | $14.08 | |
| 12 | $12.25 | $13.08 | $13.47 | $13.80 | $14.15 | $14.54 | |
| 13 | $12.64 | $13.51 | $13.92 | $14.27 | $14.62 | $15.02 | |
| 14 | $13.05 | $13.96 | $14.38 | $14.74 | $15.11 | $15.52 | |
| 15 | $13.46 | $14.43 | $14.86 | $15.23 | $15.61 | $16.04 | |
In addition, each employee would receive a $500 signing bonus after the contract is accepted.
This is a calculation of the Lubbock Call Center CSR1 wages after the increases offered in the tentative agreement based on interpretation of the offer as published on the District Six Website
Tentative Wireless Agreement Summary
Posted: February 25, 2008 | Author: macmanus | Filed under: Bargaining, News | Leave a comment »
Summary of Tentative Agreement
CWA District 6 and AT&T Mobility
Compensation
· Wage Increases
2008 3.00% Effective
2009 2.50% Effective
2010 2.50% Effective
2011 2.75% Effective
· Compounded total of 11.19%
· Employees will receive a $500 lump sum payment as soon as practical after ratification.
· Increases the on-call pay to $32 per day.
· Establishes call-out pay, of one hour minimum at basic rate, for network employees.
· Establishes provision for overtime pay after 11 consecutive hours worked.
Upgrades
· Overall 92% of Customer Service Representatives, more than 5000 employees, are upgraded:
o Upgrade Customer Service Representative I – All Other and Customer Service Representative II – All Other by $38.50 per week at top pay.
o Upgrade Business Customer Service Spet I and Business Customer Service Spet II by $38.50 per week at top pay.
o The Customer Service Representative I – All Other title, Customer Service Representative I –
o The Customer Service Representative II – All Other title, Customer Service Representative II –
Pensions and Disability
· Pension band increases of 1.5% increases each year in 2009, 2010, 2011, 2012 for current employees.
· Company will offer a lump sum payment option for current employee in the banded plan.
· New hires hired
· Current employees and new hires retain the existing 52-week short term disability provisions.
Contract Improvements
· Adds increased flexibility for funeral leave.
· Adds Registered Domestic Partner as a member of the immediate family.
· Establishes a seniority tie-breaker based on Social Security Number.
· Removes 30-minute travel rule for temporary assignments. Time spent traveling on a temporary assignment, in excess of normal commute, will be paid as time worked.
· Improves part-time calculations for Vacations, Excused Days with Pay and Holidays. Calculated on time worked not time scheduled.
· Establishes a letter on call quality observation for Call Centers. The results of the observation must be covered with the employee within five (5) business days.
· Increases the notification to employees of a surplus for groups 50 or larger.
· Increases severance payment due to surplus to a minimum of $600 per year of service.
· Increases the amount of time that a former surplus employee has rehire rights to 3 years.
· Establishes a force rearrangement provision for Company owned retail locations, requiring that Seniority be utilized.
· Enhances the pay treatment for a voluntary transfer.
· Establishes a Four Day Work Week scheduling procedure.
· Establishes a letter reducing the charge back time to 91days for discipline in DMDR centers and Retail Stores.
· Establishes a District committee to discuss issues on scheduling in Retail Stores.
· Establishes a panel of arbitrators that will be jointly administered by the Company and the
· Increases the notification to employees on schedule changes to 48 hours.
· Increases the amount of Union time and the number of Union representatives that can be off to conduct Union business.
· Increases the size of the Working Relations Committee to one representative from each local with a minimum of 4 Union representatives.
· Establishes a provision where the
· Enhances the Non-Discrimination language.
· Eliminates the day before and day after rule for Floating Holidays and Designated Holidays (Unless Designated
· Enhances the amount of time a job vacancy must be posted to at least seven (7) days over a two (2) week period.
· Establishes a letter that the
District Six Website: Bargaining
Nearing Agreement
Posted: February 25, 2008 | Author: macmanus | Filed under: Bargaining, News | Leave a comment »At 12:30 am Local President Jack Maxey received a call from District Six representatives indicating that an agreement was near and negotiations were continuing into the night.
Negotiations Continue – Report for Your Normal Shift
Posted: February 25, 2008 | Author: macmanus | Filed under: Bargaining | Leave a comment »As of midnight the bargaining committee was still in negotiations with company representatives. Progress has been made, but an agreement has not yet been reached. Plan to report for work on your normal shift tomorrow, but you may check this website for any further developments or call the bargaining hotline at 766-7085.
