CALL CENTER SURVEY DEADLINE EXTENDED!

The deadline for the Call Center Survey has been extended to Friday, December 8, 2017

Subject: Survey on Call Center Stress

Dear CWA members,

Please take a survey to help CWA learn about the causes of stress for call center members, and what we can do to improve job quality. CWA is partnering with Cornell University Professor Virginia Doellgast to conduct this scientific survey.

Here is the link to the survey: https://cornell.qualtrics.com/jfe/form/SV_aaUGIEvp7bM5Vkx

The survey takes 10 to 15 minutes and can be completed on a computer, smart phone or tablet.

We need all members to participate in order to make this successful. Thank you for taking the survey and encouraging your coworkers to do the same.

NATIONAL DAY OF ACTION

Below is a letter from our CWA National President – Chris Shelton

Dear Brothers and Sisters:

CWA and our members have fought – and won – many fights this year against the one percent and corporate interests and their agenda in Washington, DC.

We stopped an anti-union fast food mogul from becoming our Secretary of Labor. We led the charge against offshoring jobs, the TPP and other policies that benefit the one percent at the expense of working families. We are CWA STRONG.

As this year comes to a close, the Trump Administration and Republicans in Congress are trying to ram through the largest transfer of wealth from working class families to corporations, millionaires, and billionaires in our lifetimes.

They believe if they give the one percent and corporations more money, the benefits will trickle down to working families. In fact, they promise that every American family will receive a minimum of $4,000 in wage increases when they pass their tax bill. That is why I am writing to our major employers and asking them to sign a contract guaranteeing every member $4,000 if the tax legislation is passed.

Trickle-down economics has never worked for us. It’s the reason behind runaway inequality and the struggle we have with each round of bargaining. It has shifted power to the one percent, undermined our freedom to negotiate a fair return on our work, and jeopardized benefits like Medicare and Social Security that we all depend upon.

Worse still, the current tax bill will mean that CWA members’ employer-provided benefits like tuition assistance for furthering education or child care coverage would now be taxable benefits. We would no longer be able to deduct state and local taxes, moving expenses, interest on student loans and other expenses. Middle class tax breaks will expire in 2027, while the goodies for the corporations and one percent are made permanent.

To stop this massive transfer of wealth, we have planned a union-wide National Day of Action on Wednesday, November 29th. On that day, we are asking every local to take one hour to distribute the attached leaflet to all your members to educate them about what is at stake in the tax legislation.

CWA members have proven that when we fight we win. Join me November 29th in the National Day of Action.

In Unity,

Christopher Shelton
President

c: Executive Board
CWA Staff

NOVEMBER EXECUTIVE BOARD & MEMBERSHIP MEETINGS

The E-Board and Membership meetings will be held on Tuesday, December 5, 2017.

Executive Board meeting 5:30pm

General Membership meeting 6:30pm

Please mark your calendar & make a commitment to attend the monthly union meetings. The officers and chief stewards that will serve for the next 3 years, starting in 2018, will be sworn in at this meeting. As members we all have the privilege to attend, vote and speak at these meetings. It is not just for officers and stewards,we all( officers, stewards, all members), make up the “union”. Bring any questions, comments or concerns that you may have. We will have a few topics to cover and provide updates. Please come and join us.

SURVEY ON CALL CENTER STRESS

Subject: Survey on Call Center Stress

Dear CWA members,

Please take a survey to help CWA learn about the causes of stress for call center members, and what we can do to improve job quality. CWA is partnering with Cornell University Professor Virginia Doellgast to conduct this scientific survey.

Here is the link to the survey: https://cornell.qualtrics.com/jfe/form/SV_aaUGIEvp7bM5Vkx

The survey takes 10 to 15 minutes and can be completed on a computer, smart phone or tablet.

We need all members to participate in order to make this successful. Thank you for taking the survey and encouraging your coworkers to do the same.

OCTOBER EXECUTIVE BOARD & MEMBERSHIP MEETING

The E-Board and Membership meetings will be held on Tuesday, November 7, 2017.

Executive Board meeting 5:30pm

General Membership meeting 6:30pm

Please mark your calendar & make a commitment to attend the monthly union meetings. As members we all have the privilege to attend, vote and speak at these meetings. It is not just for officers and stewards,we all( officers, stewards, all members), make up the “union”. Bring any questions, comments or concerns that you may have. We will have a few topics to cover and provide updates

*******NOTICE OF ELECTIONS*******

NOTICE OF ELECTIONS

Elections for AT&T Core Vice-President for the CWA Local 6203 shall be held on:

ELECTION DATES & LOCATIONS:

Tuesday, October 31, 2017 from 7:00am to 7:00pm

MAKE UP DAY – Wednesday, November 01, 2017 from 7:00am to 7:30pm

Votes will be counted at the Union Hall starting at 8:00pm-November 01, 2017

Place of Elections: Union Hall
405 50th St.

Nominations for the following positions are as follows:
CWA Local 6203 President – David Patton by Acclamation
CWA Local 6203 Secretary/Treasurer – Janice Bell by Acclamation
AT&T Mobility Vice President – Malashon Tennison by Acclamation
AT&T Core Vice President Candidates Deann Holcomb Sarah Malone Chief Stewards:
AT&T Core: Business Office 2nd Floor – Tina Ruiz by Acclamation
Business Office 4th Floor – Anita Jordan by Acclamation
Network Distribution (I&R) – Chuck Andrews by Acclamation
Network Distribution (Construction) – Ed Gage by Acclamation
Network Switching – Janice Scott by Acclamation
Premise Technician – Jason De Los Santos by Acclamation
Mobility: (4) Mary Garcia, Adrian Robinson, Erin Collins & Asher Parker by Acclamation
(see 2nd page)
The Elected President of CWA Local 6203 will be the 1st Delegate to the CWA National Convention. ***
The Elected Secretary-Treasurer of CWA Local 6203 will be the 2nd Delegate to the CWA National Convention. ***
***The Elected Officers will serve as a delegate to CWA conventions during the term of Office for which the election is being conducted. ***

The following are the requirements each member must meet to be eligible to vote:
1.) Must be a member in good standing.
2.) Must be a member prior to October 03, 2017
3.) Must possess a Picture ID Drivers License or AT&T Work ID)
__JANICE BELL____________Chair, Election Committee

__JOY ARMSTRONG__________Secretary, Election Committee

Executive Board Officers:
AT&T Core: Network Distribution – Galen Leiker by Acclamation
Business Marketing – M. Joy Armstrong by Acclamation
Premise Technician – Jason De Los Santos by Acclamation
Mobility: (3) Erin Collins, Cora Ward & Asher Parker by Acclamation

***ANNUAL ENROLLMENT OCTOBER 16 – 27, 2017**

AE Enrollment October 16-27

There are three (3) different ways to enroll:

• CALL the Benefit Center at 1 877 722-0020
• Access the website from Work at onestop.web.att.com and click on Your Health Information. This will direct you to the AT&T Benefits Center Website
• From Home or a Personal Mobile Device, visit www.att.com/benefitscenter

When you finish enrolling, you will get a Confirmation of Coverage If you CALLED, you will be mailed the notice. If you used the other methods, you will get the confirmation in your Secure Mailbox.
You can make changes during the enrollment window of October 16-27 and will get a new confirmation after any change.
Please MAKE SURE that you review this document carefully, as you are signing up for coverage beginning January 1, 2018, through the end of the calendar year. You will NOT be able to make changes after January 1 unless you have a Qualified Status Change—such as a marriage or divorce, etc.

Major Change in Medical Coverage for 2018
In previous years, we only had one option for the “Company Plan” coverage, which was called SW HCN (formerly known as UHC or CustomCare). Alternate HMO’s may be available in limited areas.

Starting in 2018, we will have an Option 1 (which is most similar to what we have now) and an Option 2.

Option 1 has a lower deductible, but has a higher monthly contribution
Option 2 has a much higher deductible, but you pay a lower monthly rate

Option 1 would be for somebody who may have some health conditions that require multiple doctor visits or you know you will be having some surgery or procedures done throughout the year. You may want to choose this option also if you take a lot of medications, like for maintenance drugs. Under this option, the Rx portion has NO DEDUCTIBLE.

Option 2 would be for somebody who rarely goes to the doctor. One BIG difference with this option though, is under the Rx portion of the Plan, you must meet the Medical Deductible before you get the cheaper rates for your prescriptions. (2018 Medical Deductible for individual is $1450 and for a family it is $2900).

So basically, we are paying for the type of usage that suits the needs of our family. Consider your options carefully.

Your dependents Student Status is no longer a consideration. For MEDICAL, your dependent can be covered up to the end of the month in which they turn age 26. For DENTAL and VISION, they are covered up to the end of the month in which they turn 23.

As it was in 2017, there will be a Contribution Holiday in 2018 for the CarePlus coverage. Now would be a good time to enroll, as you will have a full year of coverage at no cost to you.

You will get a new MEDICAL ID CARD, by January 1, if you have any changes in coverage. That would include most of us, as we now have Options 1 & 2, which weren’t available previously. If you had a HMO before, and are staying with the same one, you WON’T get a new card.

IMPORTANT Since there are changes for 2018, please, please, review all of your communications materials and enrollment info to make sure you get the Plan that is best for you. If you DO NOTHING, and your previous option is no longer available, the DEFAULT coverage will be Option 1.

If you DEFAULT, you will get a Confirmation of Coverage and the end of the enrollment period (October 27ish

If you are on Short-term Disability (STD) or a Leave of Absence (LOA), the AE materials and worksheet will be mailed to your home address on file. Everybody else will get the info online at work.

SEPTEMBER EXECUTIVE BOARD & MEMBERSHIP MEETINGS

The E-Board and Membership meetings will be held on Tuesday, October 3, 2017.

Executive Board meeting 5:30pm

General Membership meeting 6:30pm

Please mark your calendar & make a commitment to attend the monthly union meetings. As members we all have the privilege to attend, vote and speak at these meetings. It is not just for officers and stewards, we all( officers, stewards, all members), make up the “union”. Bring any questions, comments or concerns that you may have. We will have a few topics to cover and provide updates.

Also, it is that time again! We will be taking nominations for Local Officers, Executive Board Officers and Chief Stewards as mentioned in the previous post. As of September 15, 2017 nominations will be taken, by any member in good standing at any time prior to October 3, 2017 at 5:00pm. Nominations can be given by phone, text or in person.

During the membership meeting on October 3, 2017 nominations will also be taken from the floor.

If you would like to make a nomination prior to 5:00pm on October 3rd, please contact or see the following Election Committee members:

Janice Bell – Chair 806 239-1100 or 806 793-6203
Anita Jordan – Secretary 806 535-2957

NOTICE OF NOMINATION

Nominations for the offices of:

Local President
Local Secretary-Treasurer
Vice President – AT&T Mobility
Vice President – AT&T Core
Executive Board
Chief Stewards only(6 meetings not required)

The Election Committee will accept phone nominations prior to the meeting. The committee, during the meeting, will also open nominations from the floor. Any member in good standing may nominate, provided the nominee is a member in good standing, attend at least six (6) of the past twelve (12) membership meetings(Chief Stewards not included) prior to nominations and agrees to be a nominee. For a list of responsibilities for these positions see the local by-laws. A copy can be provided.